Hardly a mile munching trip but .....

[O.C.]

Good result Shaggs, and the right one too     

[Burchy]

Thats good to know.  I always think that the card companies get the shitty end of the stick when caught up in the middle like this.  Hardly their fault, but often end up carrying the can.  I know they can afford it, but that's not the point

[shaggs147]

Cheers everyone. I had the same problem once with  pet insurance for my dog, another open and shut case where the insurance company were blatantly trying to rip me off. There was a lot of messing around with the ombudsman before the insurance company finally  paid out. I just get really annoyed when companies rip people off, and feel very sorry for those people who get ripped off and can't or don't know how to get the cash back.