why I didn't buy a BMW. R1200RT 2014 urgent recall.

[bacaruda]

http://www.motorcyclenews.com/MCN/News/newsresults/General-news/2014/June/jun0514-BMWrecall/

say no more.

[tapps]

a pal of mine has got one,he's had it about a month now !!!!! he keep's singing it's praises.he think's it's the best bike he's ever had,doing my head in is an understatement,it's time to BURST HIS BUBBLE.

[Zebedee]

No comment :)


Sent from my iPhone by mini Elves.

Zeb

[O.C.]

Well I think its very sad that a bike launched so recently with such a guffaw should now be unrideable.

TBH BMW wont ever get any more of my money after my last experience(s) with them   

[coman37]

http://www.motorcyclenews.com/MCN/News/newsresults/General-news/2014/June/jun0514-BMWrecall/

say no more.

Is that what killed Kevin Ash ?

Coman

[100milesaway]

It's nothing new, their recall and reliability record is nothing short of shocking. There will some poor soles away in foreign parts on these bikes, and wont know anything is amiss until/if they get home. A new bike on the market for a matter of months with an urgent recall such as this is just unexeptable.

[100milesaway]

Is that what killed Kevin Ash ?

Coman

No   1200 GS

[viper]

how can a company have such a poor record with their bikes but not with their cars , their unreliability in the bike world is legendary, people don't say that their cars!

[Winston Smith]

A friend of mine is a tour leader for BMW.
I'm sure he won't mind me posting this extract from him re what has happened in respect of this issue

Motorrad Tours already been in touch and 2 spare bikes being trailered from the UK overnight to be with me at 04:00 tomorrow so the customer gets up at 07:00 and has a new bike ready to complete the tour. I'm sorting it all out through the night

Wonder if any other manufacturers would do/be able to do this?

[O.C.]

A friend of mine is a tour leader for BMW.
I'm sure he won't mind me posting this extract from him re what has happened in respect of this issue

Motorrad Tours already been in touch and 2 spare bikes being trailered from the UK overnight to be with me at 04:00 tomorrow so the customer gets up at 07:00 and has a new bike ready to complete the tour. I'm sorting it all out through the night

Wonder if any other manufacturers would do/be able to do this?

Good point Chris, however apart from the 'odd' Italian manufacturer most other (Japanese)  manufacturers wouldn't need to do that   

[100milesaway]

A friend of mine is a tour leader for BMW.
I'm sure he won't mind me posting this extract from him re what has happened in respect of this issue

Motorrad Tours already been in touch and 2 spare bikes being trailered from the UK overnight to be with me at 04:00 tomorrow so the customer gets up at 07:00 and has a new bike ready to complete the tour. I'm sorting it all out through the night

Wonder if any other manufacturers would do/be able to do this?

Yes that's great    BUT   other manufacturers dont need to go to such lengths, due to the fact that they develop their bikes properly, and dont leave that job to the customer.   

[flatfour]

To be fair to the manufacturer, they cannot win this argument. If they become aware of a safety concern that merits a recall and don't take prompt action, they would be subject to serious criticism (and rightly so) yet when they do take action, they are similarly seen in a poor light.

It is, however a serious problem if you are away on tour, as presumably in this situation if you ride on and ignore the problem hoping to make it home, insurance could perhaps be invalidated on the grounds that the bike is deemed unroadworthy?

I enjoyed five years of BMW ownership, my only reasons for not buying another were: No four cylinder tourer available (I found the six too heavy and could not live with the throttle/clutch/driveline snatch) and dealer labour rates that make any out - of  - warranty repairs a major event. I also do not like the total reliance on canbus electrics that BMW seem to go with.

[Boomer]

BMWs are generally pretty reliable.
Their build quality isn't what it was in the late 70s and the 1980s but it's still pretty high.
It is certainly higher than Kawasaki's and usually higher than Honda's.
I would have no problem owning a BMW if they made anything that I fancied that didn't cost a  mortgage to buy.

[Lonewolf]

I've refrained from commenting until now.....Chris if I owned that particular model of BMW and whether or not I was away from home I'd be a tad miffed if I was told by BMW I could no longer ride my bike but I'd be pleasantly pleased and reassured that the issue had been identified by BMW promptly and the notification sent out to me and other owners to prevent me coming to any harm. (So that would be a top marks for BMW from me).


If however I was overseas on tour and this problem came to light and BMW went to the trouble of sending out replacement bikes to me overnight I'd be bloody impressed as hell and chuffed to bits and would forever be singing their praises.


These things happen, nothing's infallible and as long as you get the support which BMW are offering, that to me seems like a win, win situation.


I wonder if Kawasaki would do the same. 

[Lonewolf]

Yes that's great    BUT   other manufacturers dont need to go to such lengths, due to the fact that they develop their bikes properly, and dont leave that job to the customer.   

Geoff do you remember when Kawasaki recalled their early GTR's because the panniers kept falling off because they'd used the wrong latches, oh and then there's the shock adjuster, and the discs, and the inadequate top box plate......