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Anyone ordered tyres from here?

Started by shaggs147, March 15, 2014, 04:03:42 PM

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shaggs147

Well it looks like the time has come to get a new rear tyre. Just had a search round the net and came across this site http://www.tyreleader.co.uk/motorbike-tyres/michelin/pilot-road-4-gt/190-55-zr17-75w-267359. The prices look good, has anyone used them before?

Regards
Mark

Ant

#1
Quotation taken from the FJR forum

"Ok so following on from my post "New Tyres at the right price ...but a little hassle"  here is a word of warning, I went to get the tyres fitted today to be told that the front was within 2wks of its 5yr shelf life (the fitter and trusted biker said there is no way he would fit one of that age) and the rear would not balance (it was out 201g!) so deemed to be a tyre fault. I contacted Tyreleader and they have said the front tyre is a 2009 and is kept in a condition that is as good as new and they cannot replace it. And  the rear cannot be replaced because it has been fitted !
Expensive Lesson Learned ! AVOID"

This is the latest

"Quick Update. (I am targeting the faulty tyre that will not balance as I think I have more chance of a refund on this)
So they were ignoring my emails until I sent a recorded delivery letter, then I got an email (edited)
Them: "May I suggest you ask the garage to dismount the tyre and try to move it in relation to the wheel. It is quite possible that the heavier point of the wheel coincide with the heavier point of the tyre, making it nearly impossible to balance."

Me: Done That! (or words to that effect)

Them: OK we will pick it up and send it to the manufacturer for checks which will take weeks, do you want us do to that?

So I called UK European Consumer Centre  ( http://www.ukecc.net/) who were very helpful.

I have sent them the following email back
I have again sought some professional advice.
1) The sales of goods act states that faulty goods should be refunded or replaced 'within a reasonable time but without causing significant inconvenience'.
2) If the goods are faulty then the onus is on the supplier (ie Tyreleader) not the Manufacture
3) The burden of proof is with Tyreleader.

So from 1 above I requests an immediate refund as Tyreleader have not responded in "reasonable time" and I have been caused "significant inconvenience" - I have had to go to a reputable tyre supplier and pay to have the faulty tyre fitted and then removed at my cost. I have also had to have a new tyre fitted so as I can use the vehicle.
I am happy for you to collect the tyre, but waiting "weeks before I get an answer" contravenes consumer law .(reasonable time)
I expect to have a refund within 1wk
Please advise your course of action so I can update my advisors.



I will keep folk posted "


shaggs147

Cheers Ant, it did look too good to be true. The age thing shouldn't be an issue with a PR4, but it could well be a "second" tyre with a slight fault. Think I'll pay the extra from a trusted source, thanks for the reply.

Kwikasfuki

If they cost mor than £100 and he paid by Credit Card, I'd get the CC company involved. They tend to be ruthless
Find the forum useful? Please think about donating<br /><br />Kawasaki 1400GTR 2009 - 2012<br />Honda XLV1000 Varadero  2007 - 2009<br />Suzuki DL650 V-Strom 2005 - 2008<br />Kawasaki GPZ 500s 2004 - 2005<br />Yamaha SR125 2003 - 2004

shaggs147

I just noticed that they are in Germany, which makes things a little more difficult if there is a problem with the tyres. I don't think its worth the hassle

Boomer

I always use Universal Tyres to supply & fit. Never trusted online for tyres.

Sent from my GT-N8010 using Tapatalk

George "Boomer" Garratt
Wickford, UK
http://www.gtr1000.com

Ant

Quote from: Kwikasfuki on March 15, 2014, 04:22:23 PM
If they cost mor than £100 and he paid by Credit Card, I'd get the CC company involved. They tend to be ruthless

He has done, awaiting the outcome.....probably be a charge back or something.

Rossendale Rider

Shaggs, I looked at that site myself and also some of their feedback. It looked fairly decent and if I'd gone for the option of having the PR 4s independently fitted I'd have bought them from there. As they are new tyres it's very unlikely they would be dodgy.  Factor in the price of having them fitted and see how much you save. 
Be Careful Out There!

shaggs147

Oh decisions decisions. I have decided to email them on the age and quality of the tyres, and see what they have to say.

Debs

Quote from: shaggs147 on March 16, 2014, 09:59:15 AM
Oh decisions decisions. I have decided to email them on the age and quality of the tyres, and see what they have to say.

Age shouldn't be an issue as PR4's have only just been released.

Andy

#10
I bought Pirelli from here http://www.ebay.co.uk/itm/271374423350?var=570253041344&ssPageName=STRK:MEWAX:IT&_trksid=p3984.m1423.l2649

Give them a call for a better deal than ebay price I didn't use fitting service.
2010 Magnesium "11" reg
www.facebook.com/stenton

aljaxon

Quote from: shaggs147 on March 16, 2014, 09:59:15 AM
Oh decisions decisions. I have decided to email them on the age and quality of the tyres, and see what they have to say.

did they reply? i too googled pr4 gt and tyreleader came up and quite cheap too.
i also cant see these tyres being on the shelf for a long time as they are relatively new but if a company is prepared to sell borderline out of date tyres it makes you wonder what else they will sell you without telling you.
Paloma D.A.S.L moped 1959
Puch M50 sports 1973
Yamaha RD350A 1974
Kawasaki ZX9R C2 1999
Kawasaki Z1000SX 2018

shaggs147

Yes I got a reply stating that the tyres were new and perfect. I found a company called mytyres on ebay that had some unfavourable reviews too. I think they are also owned by the same parent company to the original post.
Well I decided to try them as I thought I'd have ebay, paypal, and the credit card company to fall back on if anything went wrong, and with the PR4 being a new tyre they're unlikely to be old stock.
Well I can only speak of my own experience - they supplied a tracking number and a delivery date. The tyre turned up at the earliest estimated delivery date, was in its original packaging, and was perfect.

......... only problem was ......... I ordered the wrong profile  :oops: what a dick! I'll send it back next week for a 50 profile instead of a 55. Think I must've been thinking of the bloody car tyres profile at the time of ordering. The tyre wall of the PR4 GT does feel stiffer than the PR3, so should be better when fully loaded.

aljaxon

dont some people run 55's?
and is there a 73 and a 75 load?
or was that the angel?
Paloma D.A.S.L moped 1959
Puch M50 sports 1973
Yamaha RD350A 1974
Kawasaki ZX9R C2 1999
Kawasaki Z1000SX 2018

Andy

Quote from: shaggs147 on March 23, 2014, 11:34:25 PM
Yes I got a reply stating that the tyres were new and perfect. I found a company called mytyres on ebay that had some unfavourable reviews too. I think they are also owned by the same parent company to the original post.

Same country  :cool: https://www.delti.com/english/uns.html
2010 Magnesium "11" reg
www.facebook.com/stenton