Slow by K UK.

[routemaster]

Blimey how things have changed.

Last August (2012) I purchased the extended warrenty via a Kawasaki dealer, this was about 1 month/6 weeks before the standard one expired. It was a new Kawasaki dealer and it was the first one they had done but they did it via their Kawasaki login.

Kind regards

Steve

[Lonewolf]

I just did it on line with PayPal, simples.  Mecki, get a PayPal account it makes life so much more simple and its perfectly secure.

[mecki]

I just did it on line with PayPal, simples.  Mecki, get a PayPal account it makes life so much more simple and its perfectly secure.

Why should I?
It may be 'secure' but I don't like the business model of companies like Facebook, Fleabay, Amazon, Paypal or Google and don't want anything to do with them.
They are  parasites and make billions through collecting personal data to sell it to dubious marketing companies and the CIA.   
I can pay nearly everything else with my debit card on the net - so why can't Kawasaki put that option on their website too?
It would be in their own interest since I have a phone flat-rate and it doesn't cost me anything to ring Kawasaki Customer Service but they have to pay someone to answer the phone.   

[Lonewolf]

Mecki, fair comment, calm down before you burst a blood vessel! 

[Andy]

There is Free Riders Club offer with extended warenties also :-)

[Lonewolf]

There is Free Riders Club offer with extended warenties also :-)

Whats that then?

[zedmeister]

Well got to defend MR K, i went into my local dealer for some pictures of warranty work ( exhaust and suspension adjuster ) the dealer called me after two days to say MR K had approved the claim, the parts arrived within 4 days and were fitted today, 6 days in total. I think that is a result and first class service from MR K and the dealer, J&S Doncaster.

[Lonewolf]

Zed, nice one. That's what you should come to expect if the bike is under warranty. I've had similar experiences with my warranty claims. 

[Rusty]

Zedman ... that is good service 

[O.C.]

Well got to defend MR K, i went into my local dealer for some pictures of warranty work ( exhaust and suspension adjuster ) the dealer called me after two days to say MR K had approved the claim, the parts arrived within 4 days and were fitted today, 6 days in total. I think that is a result and first class service from MR K and the dealer, J&S Doncaster.

Good result Zed, and it's great to hear some positive comments about Kawasaki UK.... I've always reckoned that they are better than most people give them credit for 

[zedmeister]

Over 30 years now i have owned Kawasaki's , i can honestly say i have NEVER had a bad experience with a warranty claim. I must say though this is the first time that a dealer has not had a loan bike to offer, i asked why, and they said it is because the insurance and XS is sky high.

I was told MR K had given 2 hours to do the warranty work ( exhaust and suspension Adjuster ) so i said i would wait, it only took 1.5 hours and lots of free coffee.

[O.C.]

Good result then and you could have been tempted to have a good spend in those 1.5 hours Zed 

The loan bike thing is a big problem for some dealers especially those with a bad claims record on their business insurance, however I'm sure there are ways round it with disclaimers etc.,

[zedmeister]

OC -- thats why i like a loan bike, its far too tempting to browse,  just got back from Oulton Park and got some bargains there.

[O.C.]

OC -- thats why i like a loan bike, its far too tempting to browse,  just got back from Oulton Park and got some bargains there.

I saw the racing on SKY it looked good with great weather too