Beowulf Standards slipping of late

[Darren33]

I've had a Beowulf black oval exhaust with carbon end cap sat in a box brand new since buying the new GTR back in July. Never fitted it as I aint had time so finally I decide to do it so go to the garage, get the Spud launcher off and open the Beowulf box up......Can, Link pipe, 2 straps.......er  What the F*cK????   No Main stainless mounting Bracket in the box.  Well fine, we all make mistakes but what a Ball ache.

I bought one for the GSX1400 I had and it had the bracket for the bikes main stand welded on the wrong side of the link pipe. 2 weeks ago at the BMF, my mate bought one for his XJR1300 and he had the same problem. but he had already taken the standard cans off and chewed the gaskets, (He was not too pleased)

Standards are slipping me thinks.  Anyone else had any issues with their silly mistakes??

As you can tell, I'm a bit miffed and will calm down in a mo but bloody hell, I was going out on it tomorrow so now have to get the spud gun mounted again.   

[Winston Smith]

Your "mate" bought it at the BMF - no doubt cheaper and 'bought as seen' and it had a defect?  Mmmmmm.

Tried mounting it the opposite way? 

If there's a problem tell them, sort it and let them know rather than slag them off ...

[O.C.]

Your "mate" bought it at the BMF - no doubt cheaper and 'bought as seen' and it had a defect?  Mmmmmm.

Tried mounting it the opposite way? 

If there's a problem tell them, sort it and let them know rather than slag them off ...

...I've bought items from Beowulf for years and never had a single issue with them, customer service and products both being outstanding

Anyone can make a mistake, contact them I'm sure they will sort it out for you 

[Darren33]

 
I contacted them by email last night and let them know.

I was not 'SLAGGING' them off!!!!!! Just saying what issues I have had and asking if anyone else had any issues.

I Was a bit put out by it last night obviously as you can imagine, especially after the last issue on the other bike but thats all.

I have had loads of stuff from them over the years but had issues 3 times in the last 18 months thats all.

PS we tried all ways with the mates link pipes and the guy from the Beowulf stand had a go and said they were wrong too.

Cheers

Daz

[Darren33]

Your "mate" bought it at the BMF - no doubt cheaper and 'bought as seen' and it had a defect?  Mmmmmm.

Tried mounting it the opposite way? 

If there's a problem tell them, sort it and let them know rather than slag them off ...

My Mate bought it from the actual Beowulf stand and it was NOT a Second.

chill out mate, have you got shares in Beowulf

[O.C.]

My Mate bought it from the actual Beowulf stand and it was NOT a Second.

chill out mate, have you got shares in Beowulf

He's a wolf in sheeps clothing ya know 

[Darren33]

 

Just been out on the XJR for a spin, would have been nice to try the new can on the GTR

the XJR feels like a BMX next to the big beasty.  had fun anyway

Rained on the way back

[Lonewolf]

He's a wolf in sheeps clothing ya know 

Don't you go disrespecting wolves!   

[Darren33]

Well I finally got the missing bracket from Beowulf

Only problem is the link pipe has been made wrong so it does not fit.

So will have to wait 2 weeks until their technical guy gets back from hols to sort it out. so i'll just leave the exhaust off and wait rather than keep putting it back on and taking it off again.

Will have to get the XJR out tomorrow instead.

Bit peeved but the lady I spoke to on the phone was very nice and very helpful so lets hope we are on the road soon.

Daz

[Lonewolf]

Have you actually been over to Beowulf or are you just dealing with them on the phone?

[trousersnake01]

I bought a second hand Beowulf, and the centre stand stop is about two inches out. I had to add a piece on as the stand was hitting the swing arm

[Lonewolf]

I took my original silver rad guard in to Beowulf because I wasn't happy with its fitting. Not only did they listen to what I was saying and take it on board but they even gave me a new one at a significantly reduced rate. They do like feedback and will act on it as their reputation and livelihood depends on it.

[mecki]

Well, I just ordered an oval coloured Titanium can with carbon end piece today because they offer a 15% discount until tomorrow and I hope there will be no problems fitting it.
At £240 I just couldn't resist. 

[mecki]

And here it is the new Beowulf Titanium can - took less than half an hour to put on an fitted perfectly.


BTW those are R&G Adventure bars and a Top Sellerie seat.

[viper]

hey mecki, sweet looking seat