possible recall of bikes update

[ChrisB]

Received my letter last Monday, phoned Robinsons of Rochdale on Tuesday, rode up on Saturday morning for 9.00am. Rode away at 9.45am job done. Thanks to Lee in parts department for organising everything and Justin for getting the job done, and of course the man with the spanners, who's name I did not get. Brilliant service all round and Lee did exactly what he said he would, no false promises just facts and getting the job done, all with a smile. Only downside was I could not work out how to operate the coffee machine in the showroom. 

[Deon]

I found the same list on Kawasaki SA website that Debs posted here. Gave them a call to enquire whether or not they will inform customers whose bikes are affected. Response was "Give me your VIN and we will check"
In other words, if I had not called them, they would not have known whether or not my bike should be recalled !!! Absolutely amazing !!!!! What about those customers who do not check their website or who is not on this forum ?? They would not even know that there is a recall going on.

Deon

[O.C.]

I can't understand why some customers with 'affected' machines haven't been informed. Its a computer generated proceedure by the manufacturer.

If you bike is within the parameters and you haven't received a recall letter you should contact Kawasaki IMMEDIATELY.

This is a safety related repair

[100milesaway]

Deon, did you buy your bike new? Sometimes if the first owner cant be bothered to reply to the recall notice because they have sold the bike it causes problems further down the line for the next owner. Just a thought.

[mattye]

I bought my bike from George Whites in Swindon last November and it has been serviced since at Premier Bikes in Didcot. Premier bikes accessed the Kawasaki system and could see where and when I bought my bike so not sure why I haven't received a recall letter. I rang Kawasaki UK and they verbally told me my bike was part of the recall by giving them my reg No.

Does seem strange to not have reveived a letter though.

[BigAlan]

I bought my bike from George Whites in Swindon last November and it has been serviced since at Premier Bikes in Didcot. Premier bikes accessed the Kawasaki system and could see where and when I bought my bike so not sure why I haven't received a recall letter. I rang Kawasaki UK and they verbally told me my bike was part of the recall by giving them my reg No.

Does seem strange to not have reveived a letter though.

I got mine in Sep from Premier Bikes, they called me yesterday to say they had the bit in from Mr K and booked me in for a week monday as i am away next week, i had the letter, might be worth giving them a call, Mark is the main man for that stuff.

Alan

[Deon]

@100milesaway,
Yep, I bought my bike new. First and only owner so far !!

Deon

[Rossendale Rider]

I know this might seem obvious but, Mr K only has the details of the owner/address if your dealer has told them or you have sent off the little white ownership card in the service book. They don't have the details from DVLA.  Alternatively, your local Kawasaki dealer can input your details on their database to receive recall notifications etc.

[dokterdave]

Had my recall done yesterday.
Thanks to Bondu for the Phils Wedges, they arrived today in time to be fitted.
Am now in Dunkerque on my way(solo) to the GCE 2012 via the Black Forest for two nights.

[mattye]

Hay Alan,
Was it premier Bike in Didcot you got your bike from?
I called them yesterday to sort out getting the recall work done and they said they have now stopped 'doing' Kawasaki's so couldn't do the recall work.
I'm now looking for another bike shop to do my servicing in the future. Found Pegasus but they are very expensive.

[Ros]

Lucky I kept the post redirection going from my old place in Frogland... Got my letter whilst I was out on a 4000+Km holiday....

Luckily, nothing went wrong. I'll see if the Italians can do the fix over the next coupla weeks 

Cheers

Ros

[knightraider]

Hi All

Just had mine done at Autorama in Batley. Pulled in at 5.25pm and rode out at 5.45pm. Not bad eh?

Glen

[tommytool]

I've registered my ownership of bike with K over 2 weeks ago and despite contacting them still not had the recall letter. The previous owner got one and I think this is what's delaying mine coming through. I will go direct to Exeter dealer next weekend if nothing comes soon. This is a safety issiue and I'm doing 400 miles a week.

[Kwikasfuki]

I've registered my ownership of bike with K over 2 weeks ago and despite contacting them still not had the recall letter. The previous owner got one and I think this is what's delaying mine coming through. I will go direct to Exeter dealer next weekend if nothing comes soon. This is a safety issiue and I'm doing 400 miles a week.

You don't need the letter to have the recall done. All details of vehicles are held centrally.

[Rusty]

My Gtr is booked in for Wednesday ... Was asked to bring my letter too.
A new set of PR3's are going on just in time for winter.