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So fed up....

Started by Cartman, August 13, 2012, 07:50:56 PM

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Cartman

 Well I took the bike in on Monday and I still haven't got it back yet! Parts that were ordered two weeks ago have yet to arrive and others ordered Monday won't arrive until tomorrow. Kawasaki still haven't replied to my email from Monday and it would appear they just don't give a toss about their dealers or customers :sad:

Having explored the alternatives there is nothing I want that I can afford to replace it with, and I have a lot tied up in seat,screen etc in the GTR.

been great when it goes, just wish it went more often!! Not overly chuffed with running around on a Yamaha Diversion, and it's not going to whisk me to Belgium next week.

If there are no answers forthcoming by lunchtime tomorrow then I will, to quote Gladiator "unleash hell"
Once you realise we are all mad, life starts to make sense

O.C.

I can't understand why you haven't had a response from Kawasaki, normally they are very good.

I assume that they are aware that you have a journey to Belgium planned for next week

I would be unleashing hell right now ...there's another weekend looming..act now. :yes:
BE KIND...


ROG .

Cartman

Quote from: olde coney on August 16, 2012, 09:10:23 PM
I can't understand why you haven't had a response from Kawasaki, normally they are very good.

I assume that they are aware that you have a journey to Belgium planned for next week

I would be unleashing hell right now ...there's another weekend looming..act now. :yes:


They know I travel to Brussels for work a couple of times a month, lunchtime tomorrow is the deadline, promised the dealer principal I would give him first crack in the AM
Once you realise we are all mad, life starts to make sense

O.C.

good luck I hope it gets fully sorted for you very soon, keep us posted  :yes:
BE KIND...


ROG .

Cartman

Finally spoke to KMUK today, Matt listened attentively and has promised to get the current issues dealt with. There has clearly been some miscommunication between dealer and KMUK, hopefully that will be resolved today!

The shock is actually on back order, despite the system saying one has been sent :wacko: so they will send one from a factory demo until the new batch arrive at the end of next month. Hopefully it's because they've redesigned it.

It is possible that the new clutch master cylinder has blown the seal on the slave.

I'll keep you updated, but feel slightly happier now that someone has taken ownership of the problem.
Once you realise we are all mad, life starts to make sense

O.C.

That is much better and more positive news   :yes:

I thought it was strange that they had been so slow in responding to you, hopefully their lines of communication will now function a little better

Keep on top of them now [/b
]
BE KIND...


ROG .

Cartman

Quote from: olde coney on August 17, 2012, 01:46:46 PM
That is much better and more positive news   :yes:

I thought it was strange that they had been so slow in responding to you, hopefully their lines of communication will now function a little better

Keep on top of them now [/b
]

It is and I shall :agree:

Definitely slave cylinder gone pop, so parts on order for Monday...ish

Tank being repainted next week and shock should be there tomorrow,so might be back on the road by the end of next week :scooter:

As the weather looks great this weekend I shall just have to thrash the bits of the loan bike
Once you realise we are all mad, life starts to make sense

nige gtr

Hi,I,ve had a couple of small issues,and a recall done.I,ve had new front discs,and now I,m waiting for a new rear shock.(pre-load adj seized).I have had the brake recall done,and the left switchgear re-secured.Apart from that,my 2012 model has done 5000 miles in a very short time,and I,m very pleased with it.I hope your issues will soon be history,and you can enjoy your gtr again.cheers,
Nige GTR.