Possible recall of bikes

[tapps]

i got mine through the post this morning,its in for the 3,750 service this afternoon,if they have the reqiured part in stock i'll see if they will do it today,i'll allso get them to change the final drive oil whether or not it's supposed to be changed.

[rippers]

Mine has just arrived in post as well.

[Bondu]

Mine too

[Rusty]

Yes me too ... Back from Majorca in the early hours to find the letter from big K with 'Important Information" stamped all over it .... shall take it in soonish .. will give me a chance to have a look around the showroom and drink free coffee ! 

[2kwacks]

mine was in the post when I returned from the trip. called the dealer but he said I need to take the recall letter in then he can order the part required. surely they already know which part they need, but I'm rest day monday so there is a excuse to give my zx6 a run out

[Rusty]

Make sure he's open on a Monday ..... mine is always closed. 

[O.C.]

called the dealer but he said I need to take the recall letter in then he can order the part required. surely they already know which part they need,

Absolutely right   ....he should/must know what the recall is and what parts are required.  Thats the point of the excercise.

[aldav]

mine was in the post when I returned from the trip. called the dealer but he said I need to take the recall letter in then he can order the part required. surely they already know which part they need, but I'm rest day monday so there is a excuse to give my zx6 a run out

mine said exactly the same take the letter in 

[O.C.]

ahh yes the dealer will need to see the letter(s) in order to update his recall list, but he should know which part to order in fact I would expect the part to have been pre-ordered and in stock ready to fit 

[rippers]

Just rang mine. He wanted the VIN/HULL/ID. NO and said will ring you back in 24hours and get a suitable date for you to bring it in and we will do it straight away whilst you wait. Quite impressed.

[mecki]

Obviously pays to be a valued customer. 
My dealer just confirmed my registration and mobile number when I rang and they'll ring me when the kit arrives. 
My back brake has actually been behaving strangely. Sometimes I only need to touch it and it kicks in very hard while most of the time I have to push it a lot further down before it works and it is a lot 'softer' too.
So maybe mine is actually a case why they recalled the bikes. 

[stoketim]

got my letter, (08 plate) phoned seastar superbikes in Norfolk  he know about the recall only needed my name, had all my details on the system vin etc going in Monday to do job about 15  mins as i understand this is a different problem to the last recall which by the way also showed up on his system as being already dealt with.

[Ubertours]

I'm sure there was a recall on the rear brake cylinder before which involved fitting a plate to stop small stones etc getting jammed up. Now they are recalling to remove said plate and modify the cylinder.

[wiltsguy]

Got mine done today at Blade shop in Swindon.  Phoned me at 11 am - job done and home again for 12.30.

[O.C.]

I think there might be a need for some clarification regarding this recall

Firstly, closer inspection of the three recall letters that I received demonstrates that they in fact reffered to the three different GTRs that I've had, also the recall to rectify the grit ingress on rear brakes WAS actually carried out on the 2010 model. and therefore should NOt be applicable to the latest 2011 model

Secondly if you read the recall communication from Kawasaki it says 



"Our records show that you are the owner of the Kawasaki product detailed above. Kawasaki has determined that a potential safety problem exists on your machine and has initiated a safety recall to repair it

On eligible units of 1400GTR and 1400GTR ABS models small stones or other road debris can become trapped between the rear pedal and guard and prevent the pedal from fully releasing, This can cause overheating potentially leading to rear brake damage and lock up or failure of the rear brake. On 1400GTR ABS models with K-ACT the front brake may also be affected becasuse it is linked with the rear brake operation.

The repair consists of replacing the rear brake master cylinder rod end and removing the guard. This will take approximately 20 minutes to complete."



The remainder of the communiction confirms that the work will be f.o.c

NOW, in the past the recall consisted of fitting some kind of shield to prevent stone/debris ingress, whereas this recall is in connection with the rear brake operational/master cylinder rod, which is perhaps why some GTR users have questioned the rear brake operation and indeed commented that after the recall was effected that improvement was felt.

Personally I initially found the recall letter somewhat confusing but now it seems to be much clearer.....In fact Debs brought this very subject to light in a previous post.

Having spoken to my mate at Autorama he has confirmed that there is only one recall and that is in connection with replacing the master cylinder rod, and my interpretation of that is that this should not be confused with a previous recall regarding dirt ingress behind the rear brake lever.

I hope that this helps...OH BTW dealers can obtain the relevant parts very easily as they are available from Kawasaki UK and there is only one recall inplace at the moment relating to the GTR
[/b]