hi guys just thought i would for warn any thinking of buying wind delflectors form mit tuning in france. as you may have read on prevoius post this kit in which i bought at the beginning of march for my gtr fro mit in france kit arrived very late and when i recieved it very poor finish on metal brackets and no fitting instructions and aslo 2 left hand brackets sent. emailed them and aslo show photograghs of them to show they had sent them wrong should have been lh @ rh, after some time they emailed back and said sorry no problem and said they would send out a rh bracket this i was happy with. arrived home one day after about a week from last email and pavkage from mit only to find another left hand bracket sent again i was f--- really peeved off by this time so again set the 3 left hand brackets on fridge and had taken another photo of the 3 they sent emailed them again last week and not even they havent even had the decenty to replie back to me. i now have a kit which is usless to me and will never buy from this company again.
Yep, that is totally shit service. Is it a language issue or just poor customer service? Theres a guy on here French Biker perhaps he could act as a mediator if the language is an issue or I do believe I read only yesterday that Boomer was fluent in French, just a thought.
thanks lonewolf for repile back well i dont know about the lingo barrier as they understood the first time i emailed them and aslo photos show clearly 3 left hands sent and not rocket sicence but appricate the suggestion i think at this stage iam totally peeved off and just sent them an email tonight sayin that iam in france pretty soon and will be paying them a visit so to speak! but just wanted everyone to see this topic in case anyone else caught out.
Mine were delivered quickly, were finished nicely and were one of each - left and right
Winston .... stop rubbing it in !! :(
I can't comment on MIT. I dealt with Motax directly and they were fast, efficient and accurate.
I hope you bought by credit card. If so, then phone your CC company and have the payment rescinded.
Explain the circumstances to the CC company and most are very helpful.
If you paid via PayPal then use the PayPal dispute system. Item is unfit for purpose and not as descibed.
That is poor service and I echo what Boomer has posted above.
I'm going to look at getting these manufactured by a local company. Its only a bit of perspex and a bracket after all. What price point would people be willing to pay ex shipping? It would be a non profit venture
Quote from: Norman Bates on April 13, 2011, 11:49:36 AM
That is poor service and I echo what Boomer has posted above.
I'm going to look at getting these manufactured by a local company. Its only a bit of perspex and a bracket after all. What price point would people be willing to pay ex shipping? It would be a non profit venture
i dunno...whatever is fair i would guess.....cost +10%??........£30.00 would be nice
There's the initial fixed cost of the designing the template. Then its down to material and quantity. I'm going to see them either this Friday or grab them over Easter
I'd be willing to pay the price that mit are asking for a set of reflectors, I'm sure that a set of reflectors designed with input from a gtr owner will fit just so
Quote from: Norman Bates on April 13, 2011, 11:49:36 AM
That is poor service and I echo what Boomer has posted above.
I'm going to look at getting these manufactured by a local company. Its only a bit of perspex and a bracket after all. What price point would people be willing to pay ex shipping? It would be a non profit venture
How much are they from MIT & Motax in £'s. You'd probably find a viable market for them also on Ebay/Amazon, just a thought.