Rate your dealer

[Barry7]

Laguna Maidstone Kent are a bunch of rip off merchants, I will never use them again, tried to charge me £200 for a basic service.

I would have bought a Triumph as a second bike, but they are the only local dealer, they are also a Kawasaki dealer.

I have used, and am very impressed with, Bournmouth Kawasaki and Colchester Kawasaki and would recommend them both without hesitation.

[Rusty]

Laguna came up on another thread a while backkkkk .... that was the general opinion ...... shite !!

[100milesaway]

  My DEALER can get any thing I want. He can be located at the tight thong night club any Friday or Saturday from 11 pm- 2 am!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!You what!!!!!!!!!! OH that sort of dealer.!!!!!!   Sorry

[Dive1082]

South London Kawasaki not that great...

New dealership and have no idea really.  I have been waiting for some parts for a warranty issue for over two weeks, every time I call i get the answer " when they come in we will call you".

I have spoken to other dealers in the area and they say they can get them in 24-48 hours!!

[howard]

Hi Guys
The worst dealer in my opinion is Kawasaki Limoges France.I had discs & pads fitted by them after a argument with there foreman as he said they all vibrate when braking from speed.I phoned Kawasaki France & they agreed there was a issue and agreed to fit new under warranty.
I waited while they fitted them ,the bike was returned to me with out a road test(so the brakes were poor for the 1st few miles) but when i got home there was brake fluid from the master cyclinder drippig on to the fairing , this is because the IDIOTS had not removed the cap ect when do the repair!!.Luckly i had just polished the bike the previous week so i managed to advert any damage.I e mailed Kawasaki Limoges,no respone..use these guys at your peril.

[O.C.]

The dozy pillocks....thanks for the warning , if I'm ever touring near there I'll give them a wide berth

[Cartman]

I bought my bike from P&H in Crawley, and have found them brilliant. After several years on a BMW, with their alledgedly superior service, it has been a refreshing change.

When the battery died, P&H had one ready, assembled and charged waiting for me the day after I phoned them. When the ECU died, they communicated really well, chased Kawasaki for answers and got me back on the bike ASAP. Servicing is effeicient and prices are ok, and there is always a full explanation of what has been done and why.


The staff, sales, service, clothing are all knowledgable and really helpful. If you want a test ride then you get one, need something returned under warranty, bike or clothing, it just gets done.

Used a lot of dealers and small garages as well with mixed results, but these guys have seldom dissapointed, and on the rare occasion they do they make up for it quickly and courteously. They also have sold, and look after, about 7 other bikes I know, all with the same standard.

I like them....a lot.

[Rusty]

.... Sadly when I was after my CBR1300 6 years ago I popped in there for what I thought would be a chat about figures and how they could help me and delivery times .. the old boy just wasn't interested ... wrote down a price on a piece of paper and shoved it in my hand  "There you go" he said ... and he was right ... I was straight out the door and never been back. It was shit I am afraid to say. 

[Kwikasfuki]

I have a general principle I apply to dealers. If they are on the ball, attentive, and don't piss me off then they will get my repeat custom. When I was buying my VStrom we'd agreed on a deal and when it came to signing the paperwork they decided to renegade on it. They lost that deal and any further custom.

[Cartman]

.... Sadly when I was after my CBR1300 6 years ago I popped in there for what I thought would be a chat about figures and how they could help me and delivery times .. the old boy just wasn't interested ... wrote down a price on a piece of paper and shoved it in my hand  "There you go" he said ... and he was right ... I was straight out the door and never been back. It was shit I am afraid to say. 

Six years ago?! My local BMW dealer has changed hands twice in that time, I see as I find now not more than half a decade ago.

[Cartman]

I have a general principle I apply to dealers. If they are on the ball, attentive, and don't piss me off then they will get my repeat custom. When I was buying my VStrom we'd agreed on a deal and when it came to signing the paperwork they decided to renegade on it. They lost that deal and any further custom.

Which dealer?

[Rusty]

I understand what you are saying Cartman but P+H hasn't changed hands as far as I am aware ... I just think that there are many dealers and bike shops out there so why go back to someone who gave you bad service in the first place ? BUT, next time I,m up at Gatwick I shall pop in and let you know !

[Kwikasfuki]

Which dealer?

Colin Appleyard in Keighley