Kawasaki 1400 GTR

1400 GTR - All Models => 1400GTR Discussion => Topic started by: GTRpilot on May 09, 2016, 05:58:51 PM

Title: Further to my 'Strange Cracks' thread last November.
Post by: GTRpilot on May 09, 2016, 05:58:51 PM
I had some cracks appear on my left hand top fairing, around the fastener and spread to the heated grips control. Put it down to me over tightening the fastener  :hammer:
So bought a new one from Kawasaki dealer, J&S near Northwich, fitted and made sure the fasteners were not to tight.
Just got back now from a ride up to the Ponderosa cafe on the horseshoe pass, lovely day, uneventful ride, all normal.
Got home and noticed this.
Now this is nowhere near the fastener and it certainly wasn't there when I started out.
Return as faulty part? What do you think and anyone suffered the same, a little p :censored:d off to say the least.
Title: Re: Further to my 'Strange Cracks' thread last November.
Post by: O.C. on May 09, 2016, 09:42:43 PM
it's hard tobsay, but it does appear to be faulty. ....which is a pain in the  :asshole:   
Title: Re: Further to my 'Strange Cracks' thread last November.
Post by: Redrat on May 10, 2016, 09:43:43 PM
Well that's another £50 worth of useless plastic - got the receipt? then it's not fit for purpose whenever it was bought. Mine is still holding up but I look at both panels after each ride.
Title: Re: Further to my 'Strange Cracks' thread last November.
Post by: Debs on May 11, 2016, 04:08:34 PM
Mines cracked same side by the screw. I'm going to try a hot glue gun to see it that will fix it.
Title: Re: Further to my 'Strange Cracks' thread last November.
Post by: Burchy on May 11, 2016, 05:31:51 PM
Seems a common weakpoint.  Mine went and I bought a replacement.  Fitted it VERY carefully, but 1000 miles later, yes, its cracked around the scre hole again.  I'm not going to waste another £37 just yet
Title: Re: Further to my 'Strange Cracks' thread last November.
Post by: Lonewolf on May 11, 2016, 08:10:05 PM
That's shoddy.
Title: Re: Further to my 'Strange Cracks' thread last November.
Post by: Charlie747 on May 11, 2016, 08:33:53 PM
Quote from: Debs on May 11, 2016, 04:08:34 PM
Mines cracked same side by the screw. I'm going to try a hot glue gun to see it that will fix it.

:agree: with yer thinking Debs...........Did it work ?
Title: Re: Further to my 'Strange Cracks' thread last November.
Post by: GTRpilot on May 11, 2016, 10:26:39 PM
Glad to see it's not just mine. Going back tomorrow, £50 worth of useless plastic  :censored:
Also sent a picture to Kawasaki UK with the details, from the few comments on here it's obviously a weak point.
Title: Re: Further to my 'Strange Cracks' thread last November.
Post by: Debs on May 11, 2016, 10:36:27 PM
Quote from: Charlie747 on May 11, 2016, 08:33:53 PM
:agree: with yer thinking Debs...........Did it work ?

Not done it yet.
Title: Re: Further to my 'Strange Cracks' thread last November.
Post by: Charlie747 on May 11, 2016, 11:35:19 PM
Quote from: Debs on May 11, 2016, 10:36:27 PM
Not done it yet.

:mfr_lol:
Title: Re: Further to my 'Strange Cracks' thread last November.
Post by: Debs on May 12, 2016, 01:18:11 AM
Quote from: Charlie747 on May 11, 2016, 11:35:19 PM
:mfr_lol:

If you had read my comment, I said I'm going to try a hot glue gun.  :hammer:

:mfr_lol:
Title: Re: Further to my 'Strange Cracks' thread last November.
Post by: virginiajim on May 12, 2016, 03:08:39 AM
Not that she was actually going to use it.. :mfr_lol:
Title: Re: Further to my 'Strange Cracks' thread last November.
Post by: PRD on May 12, 2016, 08:15:09 AM
I bet BMW have never experienced a problem like that.
Title: Re: Further to my 'Strange Cracks' thread last November.
Post by: virginiajim on May 12, 2016, 12:01:39 PM
Maybe not on the plastics, but possibly in a more critical place..

http://bmwmcmag.com/2015/03/recall-coming-for-03-11-bmw-k-and-r-series-motorcycles/
Title: Re: Further to my 'Strange Cracks' thread last November.
Post by: PRD on May 12, 2016, 02:21:27 PM
Quote from: virginiajim on May 12, 2016, 12:01:39 PM
Maybe not on the plastics, but possibly in a more critical place..

http://bmwmcmag.com/2015/03/recall-coming-for-03-11-bmw-k-and-r-series-motorcycles/
surely not this can't be right. BMW are quality machines. Must be a typo all be it a large one!
Title: Re: Further to my 'Strange Cracks' thread last November.
Post by: Lonewolf on May 12, 2016, 03:17:04 PM
Quote from: Debs on May 12, 2016, 01:18:11 AM
If you had read my comment, I said I'm going to try a hot glue gun.  :hammer:

:mfr_lol:

Anything with the word GUN in the sentence should be kept well away from a woman!  :popcorn:
Title: Re: Further to my 'Strange Cracks' thread last November.
Post by: Lonewolf on May 12, 2016, 03:22:20 PM
Quote from: PRD on May 12, 2016, 08:15:09 AM
I bet BMW have never experienced a problem like that.

Joking aside, the fairing and plastics on the K16 are of a much higher quality than the GTR.  :whistling:
Title: Re: Further to my 'Strange Cracks' thread last November.
Post by: GTRpilot on May 12, 2016, 04:03:02 PM
Quick update from J&S Kwacker dealer. Shown problem etc, agrees plastic is flimsy at that end, nothing to cushion it from vibes of bike, taken photo's of it and will forward to Kawasaki UK. If they won't play he will supply a new one at cost price only, also will give me something to seat around the edge of the new one to cushion it. Seem's a decent enough chap.  :popcorn:
Title: Re: Further to my 'Strange Cracks' thread last November.
Post by: Debs on May 12, 2016, 04:33:58 PM
Quote from: Birdpilot on May 12, 2016, 04:03:02 PM
Quick update from J&S Kwacker dealer. Shown problem etc, agrees plastic is flimsy at that end, nothing to cushion it from vibes of bike, taken photo's of it and will forward to Kawasaki UK. If they won't play he will supply a new one at cost price only, also will give me something to seat around the edge of the new one to cushion it. Seem's a decent enough chap.  :popcorn:

Keep us updated with this. Would be interested to see what their response will be.

Quote from: The Wolf on May 12, 2016, 03:17:04 PM
Anything with the word GUN in the sentence should be kept well away from a woman!  :popcorn:

:gunsmilie:  :2guns:  :mfr_lol:
Title: Re: Further to my 'Strange Cracks' thread last November.
Post by: GTRpilot on May 12, 2016, 05:43:13 PM
Quote from: Debs on May 12, 2016, 04:33:58 PM
Keep us updated with this. Would be interested to see what their response will be.

:gunsmilie:  :2guns:  :mfr_lol:

My pleasure, just had an E Mail from Kawasaki UK asking me to go into my local dealers so they can "examine it" and take a photo.
Just replied that I have done that, so now Kawasaki have two photos, let's wait and see  :popcorn:
Title: Re: Further to my 'Strange Cracks' thread last November.
Post by: PRD on May 12, 2016, 07:04:47 PM
Quote from: The Wolf on May 12, 2016, 03:22:20 PM
Joking aside, the fairing and plastics on the K16 are of a much higher quality than the GTR.  :whistling:
I don't doubt that for a minute the level of quality in a BMW in all areas far surpasses anything in a GTR. I'm surprised people don't realise this.
Title: Re: Further to my 'Strange Cracks' thread last November.
Post by: O.C. on May 12, 2016, 07:29:16 PM
really  ?    :mfr_lol: 
Title: Re: Further to my 'Strange Cracks' thread last November.
Post by: Debs on May 12, 2016, 07:42:43 PM
This forum is really full of comedians. 

:helpsmilie:  :surrender:

:mfr_lol:
Title: Re: Further to my 'Strange Cracks' thread last November.
Post by: Charlie747 on May 12, 2016, 11:27:35 PM
Quote from: Debs on May 12, 2016, 07:42:43 PM
This forum is really full of comedians. 

:helpsmilie:  :surrender:

:mfr_lol:

Kettle Pot Black etc etc  :popcorn:
Title: Re: Further to my 'Strange Cracks' thread last November.
Post by: virginiajim on May 13, 2016, 12:23:43 AM
Quote from: Debs on May 12, 2016, 07:42:43 PM
This forum is really full of comedians. 

:helpsmilie:  :surrender:

:mfr_lol:

:agree:
Title: Re: Further to my 'Strange Cracks' thread last November.
Post by: GTRpilot on May 13, 2016, 06:51:48 AM
Should get a call from my local dealer today about what's happening.
My own thought's are if they agree to replace mine would that open the door to everyone else that has suffered this problem? One person I spoke to said if it was a problem identified by owners and the cause was the thin plastic at that point and lack of a cushioning liner then they should have recalled the bikes to put some cushioning under that panel.
I wonder, as I did on the first panel, if people just assume they have overtightened the fastener and caused it to crack, where clearly this may not be the case.
Maybe a door Kawasaki may want to keep shut.  :whistling:
Title: Re: Further to my 'Strange Cracks' thread last November.
Post by: O.C. on May 13, 2016, 07:52:46 AM
Quote from: Birdpilot on May 13, 2016, 06:51:48 AM
Should get a call from my local dealer today about what's happening.
My own thought's are if they agree to replace mine would that open the door to everyone else that has suffered this problem? One person I spoke to said if it was a problem identified by owners and the cause was the thin plastic at that point and lack of a cushioning liner then they should have recalled the bikes to put some cushioning under that panel.
I wonder, as I did on the first panel, if people just assume they have overtightened the fastener and caused it to crack, where clearly this may not be the case.
Maybe a door Kawasaki may want to keep shut.  :whistling:

good point well made, kawasaki haven't been lax at recalling bikes in the past, the cracked panel wouldn't be considered a safety related problem, and if some correction was needed then I think that it could have been done during a service.

It will be interesting to see what response you receive

Keep us posted please   :yes: 
Title: Re: Further to my 'Strange Cracks' thread last November.
Post by: PRD on May 13, 2016, 08:16:32 AM
BMW would not muck about they would sort as quickly as possible.
Title: Re: Further to my 'Strange Cracks' thread last November.
Post by: virginiajim on May 13, 2016, 11:00:06 AM
Right......

I don't think that they would initiate a recall for this kind of thing.  Recalls are usually done for safety issues.  It could be issued as TSB (Technical Service Bulletin), though. 
Title: Re: Further to my 'Strange Cracks' thread last November.
Post by: Lonewolf on May 13, 2016, 02:40:19 PM
To demonstrate how good BMW are I'll share this with you. I was in the showroom the other week when I mentioned to the parts guy that my pinlock on the visor wasn't as good as it used to be in that it misted. He told me that they are guaranteed for 2 years which I wasn't aware of. I took visor with attached pinlock down showed him my receipt to prove it was less than 2 years old, I'd had it 18 months and without any hesitation they gave me a new visor with pinlock saving me about £70. Now thats BMW service for you!  :clap:
Title: Re: Further to my 'Strange Cracks' thread last November.
Post by: PRD on May 13, 2016, 02:48:44 PM
BMW they are the best no doubt about it
Title: Re: Further to my 'Strange Cracks' thread last November.
Post by: O.C. on May 13, 2016, 03:07:01 PM
I thought you had a C3 helmet not a BMW one
Title: Re: Further to my 'Strange Cracks' thread last November.
Post by: Lonewolf on May 13, 2016, 04:00:08 PM
Quote from: O.C. on May 13, 2016, 03:07:01 PM
I thought you had a C3 helmet not a BMW one

No, I switched to BMW System 6 EVO shortly after getting the bike.
Title: Re: Further to my 'Strange Cracks' thread last November.
Post by: PRD on May 13, 2016, 05:40:25 PM
BMW helmets definitely the best.
Title: Re: Further to my 'Strange Cracks' thread last November.
Post by: O.C. on May 13, 2016, 07:54:53 PM
i feel a bit nauseous. ........can't imagine why  :mfr_lol:   
Title: Re: Further to my 'Strange Cracks' thread last November.
Post by: virginiajim on May 13, 2016, 08:41:51 PM
No, it's the dealer, not the brand.  We have an excellent BMW dealer where I live as well.  The owner/managers are the ones that make dealerships great.  Doesn't make any difference on the brand from my experience.
Title: Re: Further to my 'Strange Cracks' thread last November.
Post by: Lonewolf on May 13, 2016, 11:38:49 PM
Ok, al this positivity from PRD on BMW is getting a little unnerving now and freaky.  :wacko:
Title: Re: Further to my 'Strange Cracks' thread last November.
Post by: PRD on May 14, 2016, 08:26:11 AM
Quote from: The Wolf on May 13, 2016, 11:38:49 PM
Ok, al this positivity from PRD on BMW is getting a little unnerving now and freaky.  :wacko:
lol
Title: Re: Further to my 'Strange Cracks' thread last November.
Post by: GTRpilot on May 14, 2016, 06:29:33 PM
He may be right, it's all gone quiet on the Kawasaki site  :popcorn:
Title: Re: Further to my 'Strange Cracks' thread last November.
Post by: keith on May 14, 2016, 06:44:03 PM
Quote from: virginiajim on May 12, 2016, 12:01:39 PM
Maybe not on the plastics, but possibly in a more critical place..

http://bmwmcmag.com/2015/03/recall-coming-for-03-11-bmw-k-and-r-series-motorcycles/
the bmw shouldn't have faults ,but at least if  they do have a fault ,you would not have any arguments getting the work put right under warranty!!!
Title: Re: Further to my 'Strange Cracks' thread last November.
Post by: O.C. on May 14, 2016, 07:06:30 PM
I'll resist the temptation  :mfr_lol: 
Title: Re: Further to my 'Strange Cracks' thread last November.
Post by: Lonewolf on May 14, 2016, 07:25:58 PM
Quote from: O.C. on May 14, 2016, 07:06:30 PM
I'll resist the temptation  :mfr_lol: 


You're too busy in any case looking for your fob!
Title: Re: Further to my 'Strange Cracks' thread last November.
Post by: virginiajim on May 14, 2016, 07:37:28 PM
Now, now... :nono:
Title: Re: Further to my 'Strange Cracks' thread last November.
Post by: keith on May 14, 2016, 07:43:59 PM
good deal from bmw
Title: Re: Further to my 'Strange Cracks' thread last November.
Post by: Charlie747 on May 14, 2016, 08:13:12 PM
Quote from: virginiajim on May 13, 2016, 08:41:51 PM
No, it's the dealer, not the brand.  We have an excellent BMW dealer where I live as well.  The owner/managers are the ones that make dealerships great.  Doesn't make any difference on the brand from my experience.

:agree:
Title: Re: Further to my 'Strange Cracks' thread last November.
Post by: Charlie747 on May 14, 2016, 08:15:25 PM
Quote from: virginiajim on May 13, 2016, 08:41:51 PM
No, it's the dealer, not the brand.  We have an excellent BMW dealer where I live as well.  The owner/managers are the ones that make dealerships great.  Doesn't make any difference on the brand from my experience.

:oops:  finger prob  :popcorn:
Title: Re: Further to my 'Strange Cracks' thread last November.
Post by: O.C. on May 14, 2016, 09:06:32 PM
Quote from: The Wolf on May 14, 2016, 07:25:58 PM

You're too busy in any case looking for your fob!

He's right ya know   :mfr_lol: 
..
Title: Re: Further to my 'Strange Cracks' thread last November.
Post by: GTRpilot on May 14, 2016, 10:41:06 PM
Further updates (if any)  :whistling: will be resumed in a week or so, off on a trip  :banana:
Title: Re: Further to my 'Strange Cracks' thread last November.
Post by: virginiajim on May 14, 2016, 10:44:05 PM
I like trips...
Title: Re: Further to my 'Strange Cracks' thread last November.
Post by: Charlie747 on May 14, 2016, 10:58:29 PM
Quote from: Birdpilot on May 14, 2016, 10:41:06 PM
Further updates (if any)  :whistling: will be resumed in a week or so, off on a trip  :banana:

Ride safe and most of all .............Enjoy 🍻👍😃


Quote from: virginiajim on May 14, 2016, 10:44:05 PM
I like trips...

:no: it's not THAT sort of trip Jim  :whistling:
Title: Re: Further to my 'Strange Cracks' thread last November.
Post by: GTRpilot on May 16, 2016, 05:38:45 PM
Quick update as we sail out of Southampton ;-) Kawasaki have agreed to replace panel FOC.

Sent from my SM-G900F using Tapatalk

Title: Re: Further to my 'Strange Cracks' thread last November.
Post by: O.C. on May 16, 2016, 06:37:15 PM
good old mother Kawasaki    :clap:   
Title: Re: Further to my 'Strange Cracks' thread last November.
Post by: Lonewolf on May 16, 2016, 06:58:14 PM
Well done, let's hope it doesn't crack again.
Title: Re: Further to my 'Strange Cracks' thread last November.
Post by: PRD on May 16, 2016, 07:06:49 PM
Does Keith work for BMW?
Title: Re: Further to my 'Strange Cracks' thread last November.
Post by: keith on May 16, 2016, 08:14:28 PM
 just thought i would share what i thought was a good deal to anyone who fancied a change,cant complain about a two year warranty with breakdown assistance..on secondhand bikes....they must have a bit of confidence in there product,,,,,,,,1600 miles done on my k16  no issues at all (lets hope it stays that way!!!!! ) 
Title: Re: Further to my 'Strange Cracks' thread last November.
Post by: kwarrgtr on May 16, 2016, 08:33:27 PM
1600 miles done on my k16  no issues at all (lets hope it stays that way!!!!!

Wow IMPRESSIVE!!!

22,000 on my GTR and guess what ... NO issues!!!

Glad they are replacing the plastic panel. I used to work on the same biz park as Kwaka UK they were extremely helpful.
Title: Re: Further to my 'Strange Cracks' thread last November.
Post by: keith on May 16, 2016, 10:00:26 PM
what is  impressive is bmw will honour there warranty for 80,000 miles
Title: Re: Further to my 'Strange Cracks' thread last November.
Post by: PRD on May 17, 2016, 08:23:16 AM
Quote from: keith on May 16, 2016, 10:00:26 PM
what is  impressive is bmw will honour there warranty for 80,000 miles
perhaps they need to!
Title: Re: Further to my 'Strange Cracks' thread last November.
Post by: Charlie747 on May 17, 2016, 09:55:43 AM
All mine are out of warranty  :eek:
Title: Re: Further to my 'Strange Cracks' thread last November.
Post by: GTRpilot on May 25, 2016, 10:02:13 AM
Been in, signed and waiting for the part. They are fitting it and will put a silicone type seal around it, presumably to cushion any vibes. At least with them fitting it, any further problems should be easy to sort  :whistling: