Kawasaki 1400 GTR

1400 GTR - All Models => 1400GTR Discussion => Topic started by: Kwikasfuki on June 05, 2012, 03:01:53 PM

Title: Common fault recording
Post by: Kwikasfuki on June 05, 2012, 03:01:53 PM
The purpose of this thread is to log the common issues with the GTR. We intend to take this to Kawasaki so they can take action to remedy the issues.

Please only post the template below in this thread. This thread isn't for discussion of the issues and any such posts will be deleted (feel free to start a new thread on your specific issue).

See this thread to work out your model (http://www.gtr1400.co.uk/forums/index.php/topic,372.0.html).
Note that the year doesn't necessary indicate the model. You could buy a 2011 model as 2012 registered bike. The colour is a good indication of what the model is.

Template:
Model (e.g. A9f)
Year:
Colour:
Where purchased:
Mileage:
Under warranty:
Problem description:
Dealer response:
Dealer name:
Cost of repair:
Other notes:
Title: Re: Common fault recording
Post by: Kwikasfuki on June 05, 2012, 03:03:57 PM
Model:                     A8F
Year:                        08
Colour:                    Black
Where purchased:  Viva Moto
Mileage:                  Approx 35k
Warranty:               Yes (extended)
Description:            Front disc warped
Dealer response:     Brilliant. Got them replaced
Dealer name:           Autorama
Cost of repair:          N/A (warranty)
Other notes:          Pads also replaced as part of the fix
Title: Re: Common fault recording
Post by: Kwikasfuki on June 05, 2012, 03:08:43 PM
This is for BigAlan from another thread:

Model: CBF?
Year: 11
Colour:
Where purchased:
Mileage: 4400 miles (2300 miles when first noticed problem)
Warranty: Yes
Description: Loud noise from front, brakes pulsing, vibration disks + pads swopped June 11 still noisy and vibrating
Dealer response: so so
Dealer name: Premier Bikes in didcot Oxford
Cost of repair: no cost so far
Other notes: Next is the wheel bearings, dust covers and a new front tyre sometime nest week, will advise

Pissed off big time right now.
Title: Re: Common fault recording
Post by: Mogster on June 05, 2012, 03:10:30 PM
Model:                     CBF ...I've got Varient C, version 1B ....original dealer Supamoto Kawasaki Bedford
Reg:                        11
Colour:                    Black
Description:            Front disc warped, 'clonking noise' under braking and vibration
Mileage:                  Approx 5k
Warranty:               Yes
Dealer response:    Reluctant, but in the end Pads and discs replaced, complete denial of vibration...'they all do that'
Dealer name:          Lloyd Coopers Watford.
Cost of repair:          N/A (warranty)
Other notes            email sent to Kawasaki expressing displeasure at the 1400cc vibrator 
Title: Re: Common fault recording
Post by: Martin#30 on June 05, 2012, 04:59:07 PM
Here is my 'list' of issues that have either been fixed under warranty, or I have asked to be fixed under warranty and declined/rejected. Not sure if you were just wanting brake related items Asif, feel free to delete if you were.

Model: CAF
Year: 2010
Colour: Magnesium Grey
Where purchased: Bristol Kawasaki
Mileage: 13,878 (August 2011)
Under warranty: Yes
Problem description: Rear shock pre-load adjuster siezed
Dealer response: Whole rear shock assembly replaced under warranty, very professional treatment.
Dealer name: Bristol Kawasaki
Cost of repair: None - warranty
Other notes:


Model: CAF
Year: 2010
Colour: Magnesium Grey
Where purchased: Bristol Kawasaki
Mileage: 13,878 (August 2011)
Under warranty: Yes
Problem description: Exhaust silencer corroded in places, with significant amounts of the black paint falling off.
Dealer response: Exhaust silencer replaced under warranty, very professional treatment.
Dealer name: Bristol Kawasaki
Cost of repair: None - warranty
Other notes:


Model: CAF
Year: 2010
Colour: Magnesium Grey
Where purchased: Bristol Kawasaki
Mileage: 13,878 (August 2011)
Under warranty: No, claim not presented to Kawasaki.
Problem description: Left hand frame section - paint worn away where heel rubs against the frame.
Dealer response: Cosmetic issue, not a warranty issue so no warranty claim presented to Kawasaki.
Dealer name: Bristol Kawasaki
Cost of repair: None - no attempt made to fix.
Other notes: This issue disappoints me, but I do understand that the warranty covers manufacturing defects, not essentially poor design and material choice. No challenge from me.


Model: CAF
Year: 2010
Colour: Magnesium Grey
Where purchased: Bristol Kawasaki
Mileage: 22,500 (February 2012)
Under warranty: No
Problem description: Both front brake disks worn below lower wear limit - measured at 4.35mm one side, 4.4mm the other side.
Dealer response: Fair wear and tear, no warranty claim presented to Kawasaki.
Dealer name: Bristol Kawasaki
Cost of repair: None - warranty
Other notes: This issue has really tarnished my perception of the Kawasaki brand. I do not believe that 2 sets of brake pads, and one set of brake disks is acceptable in only 22,500 miles, but I have no position to argue from. I will be looking to aftermarket parts when I replace.


Model: CAF
Year: 2010
Colour: Magnesium Grey
Where purchased: Bristol Kawasaki
Mileage: 28,300 (August 2012)
Under warranty: Yes
Problem description: Rear shock pre-load adjuster siezed again, this shock was only fitted to the bike at ~14,000 miles.
Dealer response: Dealer and Kawasaki were excellent once again. Second replacement shock fitted under warranty.
Dealer name: Bristol Kawasaki
Cost of repair: None
Other notes:

Martin
Title: Re: Common fault recording
Post by: ChrisB on June 05, 2012, 07:12:29 PM
What I am looking for is enough info to approach Kawasaki UK with. I will contact them when there is a dozen or so issues recorded, but I want to go in with a positive view that we are helping Kawasaki rather than just having a moan. The kind of issues I think they may be interested in are genuine faults that may be developing into a trend and dealer reaction/ service. Obviously we would not want to report a breakage through someone's clumsiness or accident.
I will write to Kawasaki when I return from Scotland in 2 weeks, and post their answer here. In the meantime pray for some good weather for me please.

ChrisB
Title: Re: Common fault recording
Post by: tadpole on June 12, 2012, 01:49:56 PM
Model  CAF
Year:2010
Colour:Candy Neptune Blue
Where purchased:Cradley Kawasaki
Mileage:5400
Under warranty:Yes
Problem description:Fault with ABS/Traction control - warning lights on dash
Dealer response:Bike sent to kawasaki UK and new wiring loom fitted and ABS pump
Dealer name:Cradley Kawasaki
Cost of repair:None under warranty
Other notes:took a while to find fault , dealer very very good 100%
Title: Re: Common fault recording
Post by: tadpole on June 12, 2012, 01:54:17 PM
Model CAF
Year:2010
Colour:Candy Neptune Blue
Where purchased:Cradley Kawasaki
Mileage:6400
Under warranty:Yes
Problem description:Rear shock pre-load adjuster siezed
Dealer response:Rear shock unit replaced straight away
Dealer name:Cradley Kawasaki
Cost of repair:None under warranty
Other notes:Dealer very efficient
Title: Re: Common fault recording
Post by: Essex Boy on June 12, 2012, 09:26:26 PM
Model (e.g. A9f)
Year: 2010
Colour:magnesium
Where purchased:Clchester Kawasaki
Mileage:approx 10,000
Under warranty:yes
Problem description:seized rear shock adjuster
Dealer response:great. Total replacement
Dealer name:Colchester Kawasaki
Cost of repair:Nil
Other notes:


Essex Boy
Title: Re: Common fault recording
Post by: Kwikasfuki on June 12, 2012, 09:53:35 PM
Model (e.g. A9f): A8F
Year:
2008
Colour:
Black
Where purchased:
Viva Moto
Mileage:
Approx 20k
Under warranty:
Yes
Problem description:
Windscreen bracket broke
Dealer response: Brilliant. Replaced under warranty
Dealer name: Autorama, Batley
Cost of repair: Warranty
Other notes: Everyone who saw the broken bracket agreed that it was a bad design (too thin). Bracket can't be purchased separately and is part of the main mechanism

Model (e.g. A9f): A8F
Year:
2008
Colour:
Black
Where purchased:
Viva Moto
Mileage:
Approx 20k
Under warranty:
Yes
Problem description:
Low battery on TPS
Dealer response: Brilliant. Replaced under warranty
Dealer name: Autorama, Batley
Cost of repair: Warranty
Other notes: Common problem. Kawasaki just replace the sensors.


Title: Re: Common fault recording
Post by: Kawasmoggie on June 15, 2012, 08:58:58 PM
Model : CBF
Year: 2011
Colour: Green
Where purchased: Chiswick Honda
Mileage: 3275
Under warranty: Yes
Problem description: Warped discs
Dealer response: Good. Claim initiated sraight away.
Dealer name: Tilstons
Cost of repair: N/A Warranty
Other notes: New Discs & Pads fitted. See how long these last
Title: Re: Common fault recording
Post by: vfrtom on June 18, 2012, 03:07:07 PM
Model: CAF
Year: 2010
Colour: Magnesium Grey
Where purchased: LLoyd Cooper
Mileage:18000
Under warranty: Yes
Problem description: Rear shock pre-load adjuster siezed
Dealer response: Whole rear shock assembly replaced under warranty, very professional treatment.
Dealer name:LLoyd Cooper
Cost of repair: None - warranty
Other notes: replaced at 12000 miles and again at 16000
Title: Re: Common fault recording
Post by: vfrtom on June 18, 2012, 03:11:17 PM
Model: CAF
Year: 2010
Colour: Magnesium Grey
Where purchased: LLoyd Cooper
Mileage:18000
Under warranty: Yes
Problem description: Both front brake disks worn below lower wear limit -
Dealer response: Fair wear and tear, no warranty claim presented to Kawasaki.
Dealer name: LLoyd Cooper
Cost of repair: None - warranty
Other notes: Issue taken up with Kawasaki UK. No joy. They argue fair wear and tear.  I do not believe that a set of brake disks is acceptable in only 16000 miles, but I have no position to argue from. I will be looking to aftermarket parts when I replace. The pad number was changed for 2012 models which suggests to me that they know there is a problem
Title: Re: Common fault recording
Post by: dwallace on June 30, 2012, 03:13:57 AM
Model (e.g. A9f)CBF
Year:2011
Colour:Metallic dark green
Where purchased: Kirkcaldy Kawasaki
Mileage: 2600 Miles
Under warranty: Yes
Problem description: Cracked front discs. Gear display, silver exhaust cowlings blistering and rear pre load adjuster seized.
Dealer response: Contacting K to resolve under warranty. September till new rear shock is available. WTF. They said that the manufacturer maybe has production on Hold till they find out problem!!!!  Maybe even need a recall????? What do you folk think?
Dealer name: Kirkcaldy Kawasaki
Cost of repair: N/A
Other notes: Shocker about discs being cracked at such low mileage.
Title: Re: Common fault recording
Post by: Lonewolf on July 02, 2012, 01:35:03 PM
Model: ZG 1400 CAF
Year: 2011
Colour: Magnesium
Where purchased: Second Hand from Christchurch in Dorset 17th March 2012.
Mileage: 11.250 approx (June 2012)
Under warranty: Yes
Problem description: Rear shock pre-load adjuster siezed
Dealer response: Whole rear shock assembly to be replaced under warranty 6th July 2012. Very swift & professional treatment.
Dealer name: Colin Appleyards at Keighley.
Cost of repair: None - under warranty.
Other notes:


*************************************************************************************************************************************

Model: ZG 1400 CAF
Year: 2011
Colour: Magnesium
Where purchased: Second Hand from Christchurch in Dorset 17th March 2012.
Mileage: 12,150 (July 2012)
Under warranty: Yes
Problem description: Exhaust silencer starting to flake in places, as is the end silver section.
Dealer response: Exhaust inspected, photos sent to Kawasaki & replacement authorised within a few days.
Dealer name: Colin Appleyards at Keighley.
Cost of repair: None - under warranty.
Other notes:

(http://i151.photobucket.com/albums/s139/Jaffa_Cake101/Fingers/DSCN0821.jpg)

*************************************************************************************************************************************

Model: ZG 1400 CAF
Year: 2011
Colour: Magnesium
Where purchased: Second Hand from Christchurch in Dorset 17th March 2012.
Mileage: 19105 approx (November 2013)
Under warranty: Yes (Extended Warranty)
Problem description: Flaking paint on the gear oil filler cap and on front and rear silver end caps of the standard exhaust.
Dealer response: Photos taken, sent to Kawasaki and within one working day, authorisation given for replacement of all parts. Very swift & professional treatment.
Dealer name: Autorama at Batley.
Cost of repair: None - under warranty.
Other notes:

*************************************************************************************************************************************
Title: Re: Common fault recording
Post by: ChrisB on July 02, 2012, 09:43:04 PM
Hi All, Sorry for not adding any notes to this section to date, but been quite busy taking exams, having holidays and working lots. Anyway sent the email noted below to K UK today and wait their response. Interesting to note that the main issues so far seem to be front discs and rear preload adjusters, followed by silencer paint falling off. Please keep adding your issues and I will report back to K UK and to the forum.
ChrisB

Hi

I represent a group of GTR1400 owners who all contribute to and chat on a forum
http://www.gtr1400.co.uk/forums/index.php


We are interested to know if you would like to receive feedback from us for any particular reasons or subjects. We are not in the mind to criticise without good cause nor give negative feedback , but wish to know that Kawasaki care a little for the buyers of their flagship bike in the UK.

If you let me know what information you are interested in, from faults to dealer service we will gladly provide it. In the meantime I have attached some info from some members which you may find concerning or may wish to provide technical answers for.
Title: Re: Common fault recording
Post by: O.C. on July 02, 2012, 10:06:34 PM
That seems like a reasonable approach to me  :yes:

I reckon its important to keep the feedback to Kawasaki objective and informative.
Title: Re: Common fault recording
Post by: kelpac on July 03, 2012, 08:26:26 PM
Very good letter, lets hope they respond in a positive manner.
Title: Re: Common fault recording
Post by: Cartman on July 10, 2012, 05:02:29 PM
Model ZG1400CAF
Year:2011
Colour:Black
Where purchased:P&H Crawley
Mileage:1900
Under warranty:YES
Problem description:Dead Battery
Dealer response:Replaced battery
Dealer name:P&H
Cost of repair:Warranty
Other notes:


Mileage:6200
Under warranty:Yes
Problem description:Ignition system locked out,no response from ECU
Dealer response:Diagnostics,with Kawasaki UK, replaced KIPASS ECU
Dealer name:P&H
Cost of repair:Warranty


Mileage:7500
Under warranty:Yes
Problem description:seat rubbing hole in paint on tank
Dealer response:repair paint and fit rubber protector
Dealer name:P&H
Cost of repair:Warranty


Mileage:8650
Under warranty:yes
Problem description:clutch fading and overheating
Dealer response:replace slave cyclinder and seals
Dealer name:P&H
Cost of repair:Warranty
Other notes:P&H have been nothing but explempary in dealing with my issues.Excellent communication from KMUK as well over KIPASS issues
Title: Re: Common fault recording
Post by: ChrisB on July 10, 2012, 09:31:59 PM
Response from KUK. A bit non committal and the kind of reply I expected. The importer is obliged to direct you to the dealer network first.
However he does leave his phone number at the end, which I suggest should only be used as a last resort. If abused it will just get cut off. I know having been in a similar position in the car trade once.

ChrisB

Dear Mr Bannister, .

Thank you for taking the time in contacting Kawasaki Motors UK. We do appreciate the information which you have collated from members of the 1400GTR forum.

Kawasaki Motors are more than happy to hear from and answer any questions or concerns that individual Kawasaki customers may have, in regards to any Kawasaki product or the service they receive from one of our authorised dealers.

We thank you very much for taking the time in creating the attached spreadsheet. The majority of the cases you have supplied, would have already been recorded through the various systems we have in place and communications through our dealerships. We would be unable to comment specifically on the supplied list as these cases would have been dealt with on a case by case basis directly involving the dealer and customer accordingly.   

Should any of the 1400GTR members have a question regarding their machine, please direct them first to the supplying dealer, as they would have a better history of the motorcycle, potentially be able to physically inspect the machine and be familiar with the individual customer.

Please be assured that Kawasaki Motors UK does continuously monitor our products, listen to Kawasaki customers and if required pass any feedback on to the factory in Japan where applicable.

I thank you again for taking the time in contacting Kawasaki Motors UK.


Kind Regards


Matthew Callaway
Customer Service Group
Tel- 01628 856750
Title: Re: Common fault recording
Post by: O.C. on July 11, 2012, 07:05:19 AM
well it is a bit of a 'stock reply' but I do actually think that Kawasaki UK do listen and genuinly do try to resolve customer realted problems

I'm sure that they will have a direct line of feedback to the manufacturing plant where these and other issues will be taken on board, with a view to building and even better machine

Customer feedback is the basis for development
Title: Re: Common fault recording
Post by: 100milesaway on July 16, 2012, 08:35:01 PM
MODEL       CBF
YEAR          011
COLOUR        GREEN
WHERE PURCHASED        MCO WIGAN
MILEAGE                       12,300
UNDER WARRANTY         NEW REAR SHOCK / NEW FRONT DISCS AND PADS
PROBLEM DESCRIPTION  SHOCK PRE-LOAD ADJUSTER SEIZED  -
                                     NOISE FROM FRONT WHEN USING REAR BRAKE
DEALER RESPONSE      1ST CLASS
DEALER NAME             MCO WIGAN

COST OF REPAIR     0
OTHER COMMENTS  DEALER WAS BRILLIANT, WHILST FRONT DISCS WERE OFF THEY CHECKED STEERING HEAD, AND FRONT WHEEL BEARINGS.
Title: Re: Common fault recording
Post by: O.C. on July 17, 2012, 07:51:29 AM
Can't say fairer than that Geoff

Shame about the weather though
Title: Re: Common fault recording
Post by: Dive1082 on July 19, 2012, 08:00:19 PM
Model A9f
Year:2010
Colour:Midnight Blue/Black
Where purchased:Lloyd Cooper Watford
Mileage:19500
Under warranty:No (May 2010)
Problem description:Tyre Pressure Sensor batteries on both F/R low
Dealer response:1 month of Umming Changed under warranty.  (Replaced battery on rear and tir wrapped it.  I thought I was getting it replaced.  It lasted a week and went again.  This was May 10  just out of warranty.  After arguing, replacement on the 1st August.
Dealer name:South London Kawasaki
Cost of repair:N/A
Other notes:
Now the bike is 2 years old and at 20k, I'm noticing lots of niggles.  Top yolk play, paint falling off, corroding on petrol lock, panniers vynl is losining color fast.  Bike is kept in doors and washed and cared for regularly.  Just poor quality bits.
Title: Re: Common fault recording
Post by: Iatrogenic on August 21, 2012, 12:01:17 AM

Model (e.g. A9f) 2009 gtr 1400
Year:
Colour:black
Where purchased:pnh
Mileage:7000
Under warranty:yes
Problem description: brake siesure rear calliper white hot ..could have locked up at high speed
Dealer response: said they new of issue
Dealer name: p n h crawley
Cost of repair: nil
Other notes: just had recall letter re this problem
Title: Re: Common fault recording
Post by: kfshman on December 30, 2012, 05:36:13 AM
Model will check later
Year:2010
Colour:blue
Where purchased:Kawasaki Riyadh KSA
Mileage:6625
Under warranty:yes
Problem description: Pre-load adjuster seized, kipass jammed (switched to fist punching system to release it. front brake squeaking,   
Dealer response:dealer changed the switch with the rest of all locks on the motorcycle. Pri load was cleaned and fixed. will change discs and pads later
Dealer name:AAA
Cost of repair:under warranty still
Other notes:
Title: Re: Common fault recording
Post by: yamhon on March 23, 2013, 09:52:12 PM
2010 model and looks like i will need another pair of front discs milege is now 25000.

had the discs replaced under warranty last year warranty is out now, But are the parts under 12months warranty :ohplease:
Title: Re: Common fault recording
Post by: O.C. on March 24, 2013, 08:33:30 AM
I would have thought that your replacement discs should be covered under the terms of KHI warranty, assuming they were fitted by a dealer there will be a record of installation
Title: Re: Common fault recording
Post by: coman37 on March 24, 2013, 09:54:16 AM
Quote from: yamhon on March 23, 2013, 09:52:12 PM
2010 model and looks like i will need another pair of front discs milege is now 25000.

had the discs replaced under warranty last year warranty is out now, But are the parts under 12months warranty :ohplease:

Hi there,

    warranty is usually from date of original purchase not from date of any replacement, due to this being an ongoing problem you may get lucky

Coman
Title: Re: Common fault recording
Post by: yamhon on March 25, 2013, 09:54:09 PM
I want to fit brembo discs next time as the kawasaki ones dont seem up to lasting,

anyone else fitted anything better
Title: Re: Common fault recording
Post by: johnvolt on April 28, 2013, 01:26:06 PM
Quote from: Kwikasfuki on June 05, 2012, 03:08:43 PM
This is for BigAlan from another thread:

Model: CBF?
Year: 11
Colour:
Where purchased:
Mileage: 4400 miles (2300 miles when first noticed problem)
Warranty: Yes
Description: Loud noise from front, brakes pulsing, vibration disks + pads swopped June 11 still noisy and vibrating
Dealer response: so so
Dealer name: Premier Bikes in didcot Oxford
Cost of repair: no cost so far
Other notes: Next is the wheel bearings, dust covers and a new front tyre sometime nest week, will advise

Pissed off big time right now.
Model: GR02
Year: 08
Colour:bLACK
Where purchased: kAWASAKI GREECE TEOMOTO  19/9/2010
Mileage: 9375 MILES (15000 KLM)
Warranty: Yes EXTENDED BY 2 YEARS MORE (K-CARE)
Description:vIBRATION from front  brakes pulsing, vibration disks left disk warped no obvious reason (I'VE NEVER USE A BRAKE LOCK) ordered new disk plates, waiting for approval from Kawasaki Holland storehouse..?? long time 10 days now
Dealer response: Good so far, but is dealaying for new plates to arrive
Dealer name: Teomoto sa Greece
Cost of repair: no cost so far
Other notes: ordered new disk plates by warranty,and waitiiing....
Title: Re: Common fault recording
Post by: O.C. on April 28, 2013, 03:12:46 PM
 :185: Johnvolt, its good to see another new member to this friendly forum, and especially one from overseas

There's plenty good advice and good humour on here.

Good luck with the claim for the discs and let us know how you get on with Kawasaki
Title: Re: Common fault recording
Post by: MGvalerio on June 23, 2013, 05:44:55 AM


Model:                     A8F
Year:                        08
Colour:                    Black
Where purchased:  Chiocchettimoto.Lucca(IT)
Mileage:                 
Warranty:               no
Description:            20.000 km Front disc warped, 36000 km ABS fault,46.000 km breaking rear wheel bearing.                               48.000 km O-ring  sensor phase.           
Other notes:             Rust under the seat and fuel tank under excessive play in the steering head.


MG valerio. :undecided:
Title: Re: Common fault recording
Post by: garymcp on July 08, 2013, 05:49:12 PM
Model (e.g. A9f)
Year:2011
Colour:Green
Where purchased: Aberdeen
Mileage:3800
Under warranty:Yes
Problem description:Front Brake disc scoring and excessive wear
Dealer response: Wear & Tear
Dealer name:Shirlaws
Cost of repair:
Other notes: Not letting this go awaiting reply from Kawasaki UK
Title: Re: Common fault recording
Post by: garymcp on July 08, 2013, 05:56:19 PM
Should have noticed bike is a 2011 Model purchased April 2013 on a 13 plate as new!
Title: Re: Common fault recording
Post by: stued1 on July 15, 2013, 02:52:17 PM
Model: no idea
Year : 2012
Colour: midnight blue
Where purchased:Kawasaki direct
Mileage:7500
Warranty : yes
Problem description: gear position sensor fail. Rear shock remote preload seized
Dealer response: carrying out work but inspire no confidence
Dealer name: portmans Guildford
Cost: nil
Other notes: disappointed with build quality as these faults are not isolated looking at your forum..my last 3 bikes were Hondas with never a problem..my next will be Honda again.
Title: Re: Common fault recording
Post by: SPCK111 on March 18, 2014, 09:12:15 PM
Hi all

2008 GTR in black brought from Alfs motorcycles in Worthing West Sussex.  17k on the clock

Right where do I start with this...I suppose I'll just list it.

New front tps (didn't work from new)
New exhaust (rust)
Various nuts bolts and brackets (rust)
New petrol tank (rust)
And. SIX sets of brake discs and pads in 16k

Yes that's right SIX!!!   Kawasaki were ok with the first five but wouldn't agree with the last one.   tranding standards involved who agreed to take the dealer to court so funnily enough the dealer replaced it from his own pocket..Shame on you Kawasaki. Was only getting 3-4k from a set of discs.

After a bit of an investigation I new free up the disc buttons regularly, I was dong this anyway but it didn't make any difference but I have also changed the stock pads for EBC HH and this seems to have cured the problem (for now)

Bikes kept in a heated garage at work and at home and never left parked out on the street.  God knows what it would be like if I did. :)

Kid regards


David




Title: Re: Common fault recording
Post by: Kwikasfuki on March 18, 2014, 09:14:28 PM
Six?? Wow I bet that's a record
Title: Re: Common fault recording
Post by: Burchy on March 18, 2014, 11:23:42 PM
Model: CCF
Year: 2013
Colour:Blue
Where purchased: Bournemouth Kawasaki
Mileage: 2500
Warranty: Yes
Description:Seized rear suspension adjuster
Dealer response: Warranty claim started
Dealer name: Bournemouth Kawasaki
Cost of repair: none

Ex-demo bike.  Only had it one month.  Was a bit stiff to begin with but failed this last weekend.  3 days from starting the claim, Kawasaki have already delivered a new complete shock to the dealer.  Very impressed and should all be sorted out next week  Happy bunny again
Title: Re: Common fault recording
Post by: Debs on March 18, 2014, 11:40:56 PM
Model: CAF
Year: 2010
Colour: Magnesium
Where purchased: Bournemouth Kawasaki
Mileage: 19500
Warranty: Yes, But not now.
Description: Rear shock pre-load adjuster seized
Dealer response: Not spoken to them.
Cost of repair: None
Other notes. Going to try and free it up myself.
Title: Re: Common fault recording
Post by: Lonewolf on June 24, 2014, 11:17:56 PM
Model: ZG 1400 CAF
Year: 2011
Colour: Magnesium
Where purchased: Second Hand from Christchurch in Dorset 17th March 2012.
Mileage: 21800 approx (June 2014)
Under warranty: Yes (Extended Warranty)
Problem description: Opened my nearside pannier on 23rd June 2014 and the lid fell open 180 degrees. Plastic retaining lug snapped where strap attaches. Never rest items within the lid and therefore the joints have never been sprained, its presumably just fatigued and become brittle.
Dealer response: Photos taken by me, taking the bike to dealer, Autorama at Batley later today for inspection, hopefully it will be honoured. Just needs a new lid not the entire pannier.
Dealer name: Autorama at Batley.
Cost of repair: Nil, successful warranty claim.
Other notes: Excellent service, while I was actually at the dealer, Brian called Kawasaki, explained the problem and the claim was authorised.

(http://i151.photobucket.com/albums/s139/Jaffa_Cake101/Fingers/DSC_5620_zpsff724b8e.jpg) (http://s151.photobucket.com/user/Jaffa_Cake101/media/Fingers/DSC_5620_zpsff724b8e.jpg.html)

(http://i151.photobucket.com/albums/s139/Jaffa_Cake101/Fingers/DSC_5619_zps898c3e75.jpg) (http://s151.photobucket.com/user/Jaffa_Cake101/media/Fingers/DSC_5619_zps898c3e75.jpg.html)
Title: Re: Common fault recording
Post by: virginiajim on June 25, 2014, 12:18:53 AM
Can I have permission to cross post this on our end or at least point to where the pictures are?
Title: Re: Common fault recording
Post by: Lonewolf on June 25, 2014, 12:27:26 AM
Quote from: virginiajim on June 25, 2014, 12:18:53 AM
Can I have permission to cross post this on our end or at least point to where the pictures are?

You don't need to ask permission on here just crack on with it. If you click on the image it should take you to Photobucket and from there you will have the links.
Title: Re: Common fault recording
Post by: virginiajim on June 25, 2014, 12:38:30 AM
Thanks.  I don't mind copying something from someone I don't know but I do have a problem doing that with people I do know.  Kinda strange philosophy, I know, but then so am I....strange.
Title: Re: Common fault recording
Post by: Charlie747 on June 25, 2014, 07:55:20 AM
Quote from: virginiajim on June 25, 2014, 12:38:30 AM
Thanks.  I don't mind copying something from someone I don't know but I do have a problem doing that with people I do know.  Kinda strange philosophy, I know, but then so am I....strange.

:no: Now you tell me Jim  :surrender:.............................. :mfr_lol:
Title: Re: Common fault recording
Post by: Zebedee on June 25, 2014, 12:52:41 PM
YES!!!!!


Sent from my iPhone by mini Elves.

Zeb
Title: Re: Common fault recording
Post by: virginiajim on June 26, 2014, 01:40:49 PM
 :smiley:
Title: Re: Common fault recording
Post by: hurricane on December 01, 2014, 11:30:03 AM
Quote from: Kwikasfuki on March 18, 2014, 09:14:28 PM
Six?? Wow I bet that's a record

:angry: Yeah, I'd be really pissed! I've been shopping around in this expensive place called Canberra (heard of it? - Australia's National capital) where the dealers are crap for servicing, so I thought I'd take it further afield to where I bought the bike (2012 CC, colour Candy Arabian Red) near Sydney (about 300km). At this point it had 36000km on it, and time to do front and rear pad change. Rear OK, as I supplied EBC, but fronts they put on (and all dealers seems to sell them here) rubbish Ferodo pads. Long story short, after about 10000 more K's, I'm metal-to-metal on a 3-day ride. Now, I'm not a hard rider (I tend to get about 16000km on a set of Pirelli Angel GT's) but why metal-to-metal?. Anyway, rotors were shot, especially RHS inner. Ordered a new set of rotors and two sets of pads (EBC XC contour rotors and 4HH sintered pads) and speed bleeders from the US - including postage about 2/3 the cost of what it would have been here, and managed to find a slot with a very well reputed mechanic that works from home. Some tips from him are "yep, they replaced the pads; no, Ferodo should never be used; yes your calipers were filthy, I'm betting that when you have your tyres replaced they don't pop the pads out and give the calipers a quick clean and check" (rather typical here of the lazy sods). So why was one side of one rotor so badly worn? - his bet, they've pushed (at least) one piston in too far to get the new pads in, cut the dust seal, dust seal lip folds over and then the piston will not retract far enough and the pad is pushing on the rotor all the time. Well that would explain why it seemed to me that on close inspection, one was further out than the others. Problem is, with the 4 individual pistons and pads each side on the GTR and ZZR Nisin calipers, there isn't the natural re-alignment that occurs when you have a single pad pushed by two or more pistons. So is it possible, just possible, that it's the caliper piston seals that are a problem, not the pads, and the mechanic just hasn't done the hard yards and overhauled the calipers to rule that out? For what it's worth, my EBC's now have 5000km on them and not a worn patch in sight. Amazing what a difference a good mechanic and quality pads and rotors do for the bike!. Oh, and another tip from my new good friend "whenever you have your tyres changed, pop the pads out (yes I already said that) and put them face down on the pavement and do a quick figure-8 to de-glaze them, and pop them back in".         
Title: Re: Common fault recording
Post by: Burchy on January 10, 2015, 10:26:59 AM
Model: CCF
Year: 2013
Colour:Blue
Where purchased: Bournemouth Kawasaki
Mileage: 7500
Warranty: Yes
Description:Front TPS occasionally showing lower voltage warning
Dealer response: Warranty claim started
Dealer name: Bournemouth Kawasaki
Cost of repair: none

Both TPS sensors replaced within 48 hours.  No question or demonstrations
Title: Re: Common fault recording
Post by: Timr75 on December 15, 2017, 08:36:53 PM

Model (e.g. A9f)
Year:2016/17
Colour:grey
Where purchased:greenhams Kawasaki newbury
Mileage:2300
Under warranty:yes
Problem description:rear shock preload adjuster not functioning apart from last four clicks.
Dealer response:initial investigation to see if original part could be repaired but deemed U/S and ordered new unit and fitted .Total time frame 1 week ( fitting in around my work schedule)
Dealer name:Greenhams Kawasaki
Cost of repair:£0
Other notes. Issue noted when having suspension settings optomised
Title: Re: Common fault recording
Post by: Timr75 on November 27, 2018, 08:24:00 PM

Colour: GreyLocation: OxfordModel: Gtr1400

Re: Common fault recording

« Reply #49 on: December 15, 2017, 08:36:53 pm »

QuoteModify


Model (
Year:2016/17
Colour:grey
Where purchased:greenhams Kawasaki newbury
Mileage:9500
Under warranty:yes
Problem . Corrosion around rear axle nut and lower pivot point
Dealer response : originally rejected by KWUK due to bike being used in all weathers .Requested Kawasaki to reconsider using information of another gtr having had replacement for similar issues .KWUk authorised warranty claim to replace part 391730070458 .
Dealers Greenhams Kawasaki
Cost of repair £0
Additional notes . Dealers superb . Courtesy bike supplied and quick turnaround .

Title: Re: Common fault recording
Post by: nrichard on October 29, 2019, 09:33:13 PM
Think i had the same issue - 2016 model - under 2 years in - all sorted by Bournemouth Kawasaki through Kawasaki warranty.