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Creative licence or a rip off?

Started by Lonewolf, April 30, 2012, 07:38:25 PM

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patrick

Log the issue with Ebay as a dispute and advise th eseller that if a full refund is not made the you will give negative feedback.

Rusty

Late to this thread .... but that is very norty  :nono:   They should be ashamed of themselves .... I have read recently( in The Torygraph of course ) the best way to get results in a complaint situation is to get on their Facebook page ... instant access to tens of 1000'ds of potential customers ... Steve .. that has to be good advice .. have a go and let us know  :wink:

Ubertours

Give them a chance to sort it out first, I bought my GTR off Triumph Taunton 12 months ago and I couldn't have been treated better.

Lonewolf

Update to follow tomorrow, the matter has been sorted.  Apparantly they didnt see the gaping, cavernous, in your face, eye sore of a hole in the fabric.  :nono:

Rusty

Oh !!! Just like the PM thinks that the queues at Heathrow are caused by the disruptive weather  :mfr_lol: :mfr_lol:

jenros

hi lone wolf, just haing a read now :no:,,,,,,,,,,,,,as for didnt see the hole? ffs!!!!!!!
anyone who has ever lifted up a tank cover knows it falls to all different shapes,straps dangling about.
didnt see it,,,,,  :asshole:.
hope ya enjoying the bike mate :yes:

tapps

i see it's re-advertised on fleabay,there's even a picture of the HOLE,99p start. :mfr_lol:

ChrisB

Though you got a result in the end, it must leave you feeling bad. No-one can be so stupid or thick not to have seen the hole when handling the cover to photograph. For the sake of a few quid, the employee at this dealer has potentially lost a lot of business and I for one would not dream of buying anything from them. I would still report it to Triumph customer services, after all if no-one reports these things then the guilty party will just keep on doing it and getting away with it.
Triumph Motorcycles Ltd
Normandy Way
Hinckley
Leicestershire
LE10 3BZ
United Kingdom
Telephone +44(0) 1455 251700

Lonewolf

#23
They refunded me the money reluctantly, agreed to refund me return postage costs and then sent me a shitty email saying I could have sent it via a cheaper method even though I didnt spend more than what they said I could on the postage.
Once the money has cleared back in my Paypal account, trust me I'll be leaving suitable feedback & contacting Triumph Customer Services.

I cant believe also the way they have played down the hole in the new Ebay ad by saying that its a tiny hole and that they had to zoom in on it to photograph it. The hole is huge, it will allow water and grit to be driven under the cover to grind away at the paint on your tank, the front strap will not cover it and conceal it as suggested and finally I fail to see how the cover can be in very good condition with a f :censored: g great big hole in it.    Phew, I sounded like Mogster there for a minute having a rant.


Winston Smith

It's obvious the hole is for an accessory lead.  How stupid of you Steve not to realise this  :rolleyes:
Four is fun.  Six is sex.

I Dream of a World where Chickens can Cross the Road without having their Motives Questioned

Lonewolf

Quote from: Winston Smith on May 03, 2012, 08:59:59 PM
It's obvious the hole is for an accessory lead.  How stupid of you Steve not to realise this  :rolleyes:

  :mfr_lol: I'm still struggling to think why you'd knack up a perfectly good tank cover by cutting out a huge hole with what looks like a chisel.

Winston Smith

It's the new distressed look - do you know nothing, it's all the style round these parts!
Four is fun.  Six is sex.

I Dream of a World where Chickens can Cross the Road without having their Motives Questioned

Lonewolf

Quote from: Winston Smith on May 03, 2012, 09:48:34 PM
It's the new distressed look - do you know nothing, it's all the style round these parts!

God help us when you retire in a few days and you have even more time on your hands  :mfr_lol:

Kwikasfuki

Just saw the listing

Only "20 mm" and they had to zoom in see it.

Can I suggest two things:

1. visit specsavers
2. get a better camera
Find the forum useful? Please think about donating<br /><br />Kawasaki 1400GTR 2009 - 2012<br />Honda XLV1000 Varadero  2007 - 2009<br />Suzuki DL650 V-Strom 2005 - 2008<br />Kawasaki GPZ 500s 2004 - 2005<br />Yamaha SR125 2003 - 2004

Winston Smith

Quote from: Lonewolf on May 03, 2012, 09:51:02 PM

God help us when you retire in a few days and you have even more time on your hands  :mfr_lol:

How many posts?  :laugh:
Four is fun.  Six is sex.

I Dream of a World where Chickens can Cross the Road without having their Motives Questioned