Poorly GTR

[Kwikasfuki]

Ok bike is ready to collect, shiny new KIPASS unit, antenna and transponders fitted. Fingers crossed its all ok, wish me luck

That should fix it. Good luck.

[Cartman]

Collected, full talk through of work carried out with tech that did it, and now running beautifully again. I really do love this bike, took a while to bond and a new set of tyres, but love it I do.

Kawasaki customer services were very helpful and communicative once I had contacted them, and have phoned me after I collected to make sure everything was ok, impressed.

P&H have been fantastic, and I do not say that lightly about a dealership, great communication, polite, helpful. Everyone,even the salesman, who rang me when he saw my bike in the workshop, all the service reception staff and the technician have all been excellent

Glad to have my GTR back, and after spending 5 days on an XJ6 Diversion I appreciate it even more!

[100milesaway]

I'm chuffed to bits for you, sounds like you had exellent service all round. It does make any problem you have a lot easier to accept if you can see that people really care, and are prepared to go the extra mile to make you feel at ease about a malfunction. Good result me thinks. :)

[Lonewolf]

Good result, sometimes you just have to be blunt with people and let them know how dissatisfied you are with something you have spent a mint on. I'm sure they checked & triple checked everything before it was handed back to you.

I wish you both all the best for the future ;)

[Cartman]

I'm chuffed to bits for you, sounds like you had exellent service all round. It does make any problem you have a lot easier to accept if you can see that people really care, and are prepared to go the extra mile to make you feel at ease about a malfunction. Good result me thinks. :)

Spot on, I worked long enough in the motor industry to know these things happen and it is no ones fault, but how you deal with it is what makes the difference. BMW should pay close attention.

[Rusty]

"BMW should pay close attention" ..... ... I heard today that SEG ( Special Escort Group ) the Met officers on bikes, outriders if you like, who escort The PM and Royalty have ordered 20 new Honda VFR's , in Polar White, of course, for delivery in the New Year..... I believe that BMW, thinking they would get the order as they always have done, put in the standard bid price and said, as they do, take it or leave it ...The Met left it and BMW UK are livid ! They just banged out a price without even thinking of shrinking Police budgets and have done themselves over !  ;D ;D

[Lonewolf]

As we say up here in the grim north, Oh dear, how sad, never mind!   

[Kwikasfuki]

Carman, I take it all is well then